Effective Date: [Date]
At Indodenims.com, we aim to provide a seamless and efficient shipping experience for our customers. This Shipping Policy outlines our shipping procedures, timelines, and costs to ensure transparency and customer satisfaction.
We offer shipping across all regions within [Your Country]. Orders are processed and shipped from our warehouse located in [Warehouse Location], ensuring timely delivery.
We also offer international shipping to select countries. Shipping costs and delivery times for international orders may vary depending on the destination. Please check during checkout for the countries we currently ship to and specific shipping rates.
Orders are typically processed within 1-3 business days after payment is received. Processing includes order verification, quality check, and packaging.
Once processed, orders will be shipped, and delivery times will vary based on location:
Please note that these are estimated delivery times, and delays may occur due to factors beyond our control, such as weather, customs clearance, or courier service delays.
Shipping fees for domestic orders will be calculated at checkout based on the weight, size of the order, and delivery location. Free shipping may be available for orders above a certain amount, as part of special promotions or offers.
Shipping fees for international orders will be calculated based on the destination, package weight, and shipping method selected. Any additional customs duties, taxes, or fees are the responsibility of the customer and will be paid upon delivery, if applicable.
Once your order has been shipped, you will receive a confirmation email with tracking information, allowing you to monitor your shipment's progress in real-time. Tracking numbers are typically activated within 24-48 hours after shipping.
In some cases, tracking updates may be delayed, especially for international orders due to customs clearance or other logistical issues. If you are unable to track your order within 48 hours, please contact our customer support team for assistance.
Please ensure that your shipping address is correct and complete at the time of order placement. Indodenims Ecommerce LLP is not responsible for delayed or undelivered orders due to incorrect or incomplete shipping addresses provided by the customer.
If a package is deemed undeliverable and returned to us due to an incorrect address, failed delivery attempts, or refusal by the customer, the customer will be responsible for reshipping costs. We will contact you to arrange reshipment or cancellation, as appropriate.
While we strive to meet the estimated delivery times, there may be occasional delays due to factors beyond our control (e.g., public holidays, customs delays, weather conditions). We will notify you of any significant delays.
If your order is lost or arrives damaged, please contact us at support@indodenims.com within 7 days of the estimated delivery date or upon receipt of a damaged package. We will investigate and, if necessary, issue a replacement or refund as per our Refund and Claim Policy.
For international orders, your package may be subject to import duties, taxes, and customs fees upon arrival in your country. These additional charges are the responsibility of the customer and vary based on the destination country’s laws. Indodenims Ecommerce LLP is not responsible for any customs or import taxes imposed on your order.
From time to time, we may offer free or discounted shipping promotions. These offers are subject to change and may apply only to certain regions or meet specific order requirements (e.g., minimum purchase value). Please review the terms of any promotions at the time of your order.
If you have any questions about your order, shipping costs, delivery times, or tracking, please contact our customer service team:
By placing an order with Indodenims.com, you agree to the terms outlined in this Shipping Policy. We are committed to providing a smooth and reliable shipping experience and will do our best to ensure timely delivery of your products.
